Client Partner

The short version

Unburdn helps real companies actually adopt AI and not just talk about it in strategy decks. We run structured discovery sessions, coach leadership teams, and implement custom AI workflows centered on hard, measurable ROI. Our model is high-touch, relationship-driven, and built on a proven two-phase system. We are not consultants who parachute in and disappear. We stay until it sticks.

We need a Client Partner who can own our client engagements end to end. Someone who can sit with a leadership team, understand how their business actually works, and build a transformation plan that meets them where they are. Someone who knows that getting an organization to change how it operates is harder than any technology problem, and who has the credibility, patience, and follow-through to see it through.

This is not a training or enablement role. This is a change management role. You are the face of Unburdn to our clients.

What you’ll do

• Lead business discovery. Go deep with client leadership teams to understand how their business actually runs before anything else happens. You are mapping people, processes, and decision-making, not just asking where AI might fit.
• Build and own the AI transformation plan. Turn what you learn in discovery into a clear, sequenced roadmap for how the organization is going to change. You own that plan and are accountable for whether it actually happens.
• Drive the change, not just the content. Training and enablement are tools, not the goal. Get buy-in at every level, navigate resistance, reinforce new behaviors, and stay in it long enough to see the change stick.
• Own the long-term relationship. You are not a project resource who exits at go-live. Monthly sessions, check-ins, and course corrections are part of the work.
• Know what the client actually needs. Understand enough about our full range of services to tell when a team needs enablement training, a custom AI workflow, or both.
• Collaborate with the COO and CEO. You operate with autonomy, but you are not alone. Strategy, pricing, and re-scoping decisions are a team conversation.

What we’re looking for

• You are accountable to outcomes, not deliverables. You have built and run things. You know the difference between doing the work and reporting on it.
• You can command a room. Executive presence is not optional. You are presenting to CEOs, board members, and leadership teams. You need to earn their respect fast and keep it.
• You understand AI at a practical level. You do not need to be an engineer. You do need to use these tools fluently, explain them in plain English, and have credibility when someone asks a hard question.
• You are relentless about follow-through. Our model is built on accountability. If you are the kind of person who lets things slip, this is not the right fit.
• You are comfortable with a performance-driven culture. We are accountable to real outcomes for our clients.
• You have done something like this before. Change management, organizational consulting, business ownership, or a senior role where you were personally accountable for driving long-term change and seeing it through.
• You speak plain English. You can explain a complex idea to a skeptical CFO without jargon, slides, or a warm-up.

Why this might be interesting

• You will hit the ground running. We have an active client base and a pipeline that is already moving.
• The process actually works. Our system has been refined across more than 100 companies.
• We are building something real. We are a small team that has found a genuine niche and is building a name in it.
• You will work directly with founders. No layers, no bureaucracy. When something needs to change, it changes.
• The category is real and growing fast. AI transformation is not going away. Being one of the best in the world at delivering it is a durable career position.